Shipping Policy

At Rosphem Beauty, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and more.

Processing Time

Orders are processed and shipped within 3 business days (Monday–Friday, excluding public holidays) after payment confirmation.

Processing times may vary during peak seasons or promotional periods. Customers will be notified if delays occur.

Shipping Durations

Delivery times begin after order processing is complete.

Delivery within 3 working days for UK customers and 5–10 working days for international customers, depending on location and customs processing.

Shipping Methods

We offer the following shipping options:

Standard Shipping (UK): Delivered within 3 working days.

Next-Day Shipping: Delivered on the next business day (orders must be placed before 11:00 AM UK time).

International Shipping: Delivered within 5–10 working days, depending on the destination.

Shipping Rates

Shipping rates are calculated based on the weight of the package and the destination.

Free shipping may be available for orders above a certain purchase threshold (where applicable).

Tracking Information

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can track your shipment using the provided tracking number.

Customs and Duties

International orders may be subject to customs duties and taxes, which are the customer’s responsibility.

Rosphem Beauty is not responsible for any delays or additional charges due to customs clearance.

Lost or Damaged Shipments

If your shipment is lost or damaged during transit, please contact us immediately.

We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.

Returns and Exchanges

For details on returns and exchanges, please refer to our
👉 Refund & Return Policy

Contact Information

If you have any questions or concerns regarding your shipment, feel free to contact us:

📞 Phone: +447979484698
📧 Email: info@rosphembeauty.com
🔗 Contact Page: https://rosphembeauty.com/contact-us/

Policy Updates

We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page with the updated effective date.